DONNOKDONNOK SUPPORT
Contact us
Get help with the app or send a privacy request.
DONNOK Support · Gatepop
Email gatepopkorea@gmail.com for help with features, errors, purchase restoration or privacy.
What to include in an error report
Include your device model, iOS or Android version, DONNOK version, affected screen and steps to reproduce the issue. Hide fund names, amounts and personal information in screenshots.
Before requesting recovery
Funds are stored on your device. If an error occurs, do not start by uninstalling or resetting the app. Without cloud backup, the operator cannot recover deleted information.
Privacy inquiries
Send access, correction and deletion requests to the same email. Do not send sensitive information such as passwords, financial account credentials or card numbers.